Friday, June 8, 2012

Tanjung Rhu Resort : Unparalleled Service

Another reason why we go back to Tanjung Rhu Resort again and again and given a chance, we would not hesitate to go back is because of their rooms and above all their service rendered right from the point of arrival.

We took a flight from Kuala Lumpur and upon arrival at the Langkawi airport, we were greeted by a cheerful driver, assigned to pick us from the airport. The mode of transportation was also impressive, a brand new 7 seater Estima.

On the way to airport, I asked the driver where I could buy some beer at local prices as I do not intend to spent too much buying alcoholic drinks (which is not part of the all inclusive package) from the resort. He was kind enough to bring me to this huge warehouse like store where locals shop. Everything there was cheap, especially if you compared them to KL prices. I bought my cartoon of Carlsberg for less then RM40 (if I remember correctly). In KL, you probably get a cartoon for RM98 or RM88 (during Chinese New Year promotions) from the major hyper markets. The cheapest you could get from the black market would still be between RM70 to RM80. So, Langkawi is definitely an alcoholic haven!

5 minutes before arrival, the driver radioed the resort of our impending arrival. Once we reached the resort, a couple of resort staff was already on hand to greet us by name. From then on, one assigned staff led us straight to our room and all documentations for checking in was done in the comfort of our room. Once that was over with, our fun begun....

Throughout our stay, we find every staff that we encountered, friendly and we got to know a couple of their staff pretty well which goes a long way to get even better service and favor. As I have mentioned earlier in my previous mail, the restaurant manager even prepared two special lobsters dishes for our lunch with was not in their menu ....

We were actually `accidentally' upgraded by the resort. So, our rooms were superb, complete with sea view and personal Jacuzzi. We only found out when we checked out and true to a resort of this status, they reimbursed us the extra charge once they found proof of the type of room we actually originally booked. I am quite sure that this would not happen again.



The resort and spa is set with a tropical theme and hence, there are plenty of trees, plants, water scape within the resort grounds, creating a feel that you have truly entered a tropical paradise and where money is not an `issue'. (since you can order anything and everything that is in the menu). I never knew how much mango juice and mocktails my wife can drink until we were there...hahahaha

A view from the lobby looking through some tranquil water scape out the open sea beyond ...The building housed the Rhu Fine Dining Restaurant ..

The children's sandy pool.....well shaded and a small little haven for the little ones to play sand and swim at the same time....

Part of the pool..

Since we brought our maid along for this trip and she can take care of our son, we took the opportunity to relax and try out their spa. Needless to say, it was simply heaven on earth ....


Entrance of the JivaRhu Spa ....

Getting ready for our massage ....


We had a great time way back in 2010 when we last visited this place. We have not been back the last 2 years because we were too caught up visiting the different Club Meds within this region such as Cherating, Bali and Bintan Island. You can also read about them in our earlier posts. We have booked to Club Med Maldives this September and we are definitely looking forward to that.

Meanwhile, about the all `All Inclusive' package, there are other resorts who also offered similar packages but at times, there are more of a marketing gimmick than anything else. One such resort, unfortunately is the Sepang Gold Coast Resort. We took their `All Inclusive' package and was in for a real surprise....Stay tuned to find out why in my next post.....:)

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